Get in touch
Questions, feedback, or issues — we're here.
Email us
For the fastest response, email us directly:
support@baivideo.comWhat we can help with
- •Payment issues, billing questions, or refund requests
- •Video generation failures or technical problems
- •Account or credit balance questions
- •Feedback and feature requests
We aim to respond within 1–2 business days. Please include your studio identifier if your question is about a specific order.